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Customer Service


Our friendly and knowledgeable Customer Service Team are always ready to answer your questions — from details regarding collars and fits to questions about shipping and delivery — as well as offer assistance in navigating our site or placing an order. For answers to all frequently asked questions, please visit our quick, thorough FAQ.

Our responding time is a bit longer than usual due to our sales period. We are doing our very best to help you asap.

Opening hours
Monday-Friday 08:00-16:30 CET

+46 10–500 60 10

Customer Support:

Customer Support Business-to-Business partners:

Free Shipping

Delivery Within 1-5 Days

Free Returns

Global 60 Days Return Policy